Serving the Gulf Coast contact@warhorseindustrial.com 1-844-388-9400

Being there in the good times and the bad times

A note from our president on Thursday, November 7, 2019

‘When times are good, be happy; but when times are bad, consider this: God has made the one as well as the other.’ Ecclesiastes 7:14

Acknowledging that the example below is hardly a ‘bad’ thing considering what this World dishes out every day, for the sake of this post it is truth that every day is not candy and ice cream in the sole proprietor world.

Two different actuators and two different customers, ordered and shipped incorrectly. Whether the information in the field was not updated or the miss was clear and on the spec sheet makes no difference because the buck stops here.

Our response when things go wrong is equally as important as it is when things go right. I’m thankful both customers were taken care of quickly and I’m thankful War Horse was able to absorb the hit. Honoring God in all things and taking care of the customer is the priority.

www.warhorseindustrial.com

Trey Assunto

POSTED BY:

Trey Assunto

President of War Horse Industrial with 22 years of experience in the oil and petrochemical industry of the Gulf Coast.
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